Last Updated: 17/09/2024
This Distance Sales Agreement (“Agreement”) is made between Fark Endüstri Teknolojileri Ltd. Şti. (“IoTmer,” “we,” “us,” or “our”), located at [Your Company Address], and the customer (“Customer” or “You”) who completes a purchase through our website https://cloud.iotmer.com and https://www.iotmer.com (“Website”).
By placing an order through our Website, you agree to be bound by the terms and conditions of this Agreement.
1. Subject of the Agreement
This Agreement covers the rights and obligations of the parties regarding the sale and delivery of services provided by IoTmer to the Customer through the Website, in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.
2. Services
IoTmer provides IoT-related services on a Software as a Service (SaaS) model, including “Pay as You Go” and prepaid dedicated models. The details and pricing of these services are clearly outlined on our Website.
3. Order and Payment
- Order Process: To place an order, you must select the desired service package on our Website and follow the prompts to provide the necessary information and complete the payment process.
- Payment: Payments are processed in USD via credit card through a secure payment gateway. The total price, including taxes, will be displayed before the final purchase is made.
- Confirmation: Upon successful payment, an order confirmation will be sent to the email address you provided during the order process.
4. Delivery and Activation
- Delivery: Upon successful payment, the purchased services will be activated and made available to you via your IoTmer account. No physical delivery is required as all services are provided digitally.
- Activation: The activation of services occurs automatically once the payment is confirmed.
5. Customer’s Rights and Obligations
- Right of Withdrawal: In accordance with the Regulation on Distance Contracts, you have the right to withdraw from this Agreement within 14 days from the date of purchase without giving any reason, provided that the service has not yet been used or activated.
- Notification of Withdrawal: To exercise the right of withdrawal, you must notify us in writing by email or by using the contact information provided in this Agreement.
- Refunds: If you exercise the right of withdrawal, the refund process will be initiated within 14 days of receiving your withdrawal notice, using the original payment method.
6. Seller’s Rights and Obligations
- Provision of Services: IoTmer is responsible for providing the purchased services as described on our Website, in a timely and professional manner.
- Service Interruptions: IoTmer reserves the right to temporarily suspend the services for maintenance, updates, or other necessary actions. We will notify customers in advance whenever possible.
7. Data Privacy
Your personal data will be processed in accordance with our Privacy Policy, which is accessible on our Website. By agreeing to this Agreement, you also agree to the terms outlined in our Privacy Policy.
8. Limitation of Liability
IoTmer shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services. Our total liability to you for any claim arising from this Agreement shall not exceed the amount paid by you for the services.
9. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes arising from this Agreement shall be resolved by the courts of [Your Company’s Registered Location].
10. Contact Information
If you have any questions or concerns regarding this Agreement, please contact us at:
Fark Endüstri Teknolojileri Ltd. Şti.
Email: [email protected]
Address: Beylikdüzü OSB Mah. Mustafa Kurtoğlu Cad.
No:12/2 Beylikdüzü / İstanbul
Phone: +902129099112